Author: Saas Outlook

TAIPEI, Oct 16 (Reuters) – TSMC (2330.TW), opens new tab, the world’s biggest producer of advanced chips, raised its full-year revenue forecast on Thursday on a bullish outlook for spending on artificial intelligence, after posting a record profit that blew past market estimates. The strong results underscore the continued faith in AI, brushing off at least for now concerns about a bubble. The Reuters Tariff Watch newsletter is your daily guide to the latest global trade and tariff news. Sign up here. U.S.-listed shares of the Taiwanese chipmaker were up 1.6% in pre-market trade in New York and boosted U.S. semiconductor stocks, including…

Oct 16 (Reuters) – Salesforce (CRM.N), opens new tab shares jumped more than 6% in premarket trading on Thursday, after the company forecast faster revenue growth in the coming years, easing concerns that AI tools were eroding demand for its software. The Marc Benioff-led company had posted its first revenue decline in about three years earlier this year, sparking fears that businesses focused on AI investments were cutting back on what has long been essential customer management software. That had knocked its stock by more than a quarter in 2025 so far. But the company’s better-than-expected forecast of more than $60 billion revenue in…

SAN FRANCISCO (KGO) — Salesforce founder Marc Benioff is doubling down on his support for President Trump – even welcoming National Guard troops in San Francisco. Benioff told the New York Times he would support President Trump sending troops to the city. MORE: A look at change in Silicon Valley as tech industry shifts to support Trump State Senator Scott Weiner reacted to Benioff’s statement on X: “Salesforce is a great San Francisco company that does so much good for our city. Inviting Trump to send the National Guard here is not one of those good things. Quite the opposite. We neither need nor…

SAN MATEO, Calif., Oct. 07, 2025 (GLOBE NEWSWIRE) — Freshworks (NASDAQ: FRSH), today announced Enrique Ortegon as its new Senior Vice President and General Manager of Americas Field Sales, bringing over two decades of leadership experience in enterprise SaaS and go-to-market strategy. Enrique will lead Freshworks’ growth strategy and operations across North and South America, supporting the company’s mission to deliver exceptional customer and employee experiences with uncomplicated service software. “Enrique is a transformational leader who brings the perfect combination of strategic vision, operational excellence, and deep market expertise to accelerate our growth across the Americas,” said Ian Tickle, Chief of Global Field…

ServiceNow, the AI platform for business transformation, is set to make its biggest appearance yet at GITEX Global 2025, showcasing the power of its AI capabilities to help enterprises scale intelligence, data and workflow automation across the business. The company’s expanded presence signals its growing impact in the region, enabling organisations to move to full-scale AI execution. ServiceNow’s GITEX presence comes on the back of strong regional momentum. The company has deepened strategic engagements with several regional government entities, partners and enterprises across energy, banking, utilities and telecommunications. With the ServiceNow UAE Cloud, hosted on Microsoft Azure, ServiceNow has effectively…

Oct 8 (Reuters) – Salesforce (CRM.N), opens new tab said on Wednesday it would spend $1 billion in Mexico over the next five years, as the cloud software provider looks to expand its operations and drive artificial intelligence adoption. The company, which began operating in Mexico in 2006, said the investment will fund a new Mexico City office and a Global Delivery Center to support customers across the Americas. The Reuters Tariff Watch newsletter is your daily guide to the latest global trade and tariff news. Sign up here. “This $1 billion investment is a commitment to Mexico as a key market for AI-powered…

App makers featured at an OpenAI event on Monday mostly have failed to get a lift from exposure to the poster child of the artificial intelligence megatrend. At its OpenAI DevDay 2025 conference in San Francisco, the company showed how software apps can be integrated with its ChatGPT AI engine. Pilot partners for apps in ChatGPT include Booking.com (BKNG), Canva, Coursera (COUR), Expedia (EXPE), Figma (FIG), Spotify (SPOT) and Zillow (Z). But shares of the publicly-traded pilot partners largely have retreated since the OpenAI event. The exception is Figma stock, which has climbed since the news. OpenAI said those partners are offering “a new generation of apps you can chat with, right…

Salesforce stock posted a fractional weekly gain on Friday, kind of a good sign ahead of next week’s Dreamforce conference. But Salesforce (CRM) is kicking off its big AI event as it grapples with a puzzle: the tech titan pounced early on the AI megatrend. So why doesn’t Wall Street seem to be that impressed? Salesforce stock shed 1.5% to close at 241.68 on Friday. But the shares ended the week up a fraction, snapping a two-week losing streak. But Salesforce stock has been sliding, down roughly 28% year to date. The stock’s Relative Strength rating stands at 15, down from 74 a…

Kaseya has detailed its latest product innovations at DattoCon 2025, which include enhancements to its backup portfolio and the acquisition of email security vendor, INKY. With these new capabilities, the vendor said it is equipping MSPs with the necessary tools to deliver critical services to customers while simultaneously driving meaningful business growth. As part of its backup portfolio expansion, Kaseya announced the arrival of its next-generation Datto SIRIS 6, which it said represents the most powerful backup appliance in the industry, offering speedier recovery times at the “lowest cost on the market.” The firm also announced Datto Backup for Microsoft Entra ID, a new purpose-built…

BERLIN, Sept. 16, 2025 /PRNewswire/ — Market Logic Software is proud to announce the launch of DeepSights Persona Agents, a revolutionary new capability that transforms static customer profiles into dynamic, AI-powered conversational personas. Designed to bring customer segments to life, DeepSights Persona Agents enable real-time, natural language interactions that empower marketing, insights, and product teams to explore and test ideas at scale. Unlike traditional persona reports locked in PowerPoint decks, DeepSights Persona Agents are synthetic representations of customer groups, built from segmentation data and behavioural insights. Guided by detailed prompts, each Persona Agent reflects a specific segment’s mindset, behaviours, and preferences. Business…